E-commerce
An online shop that works with your CRM, accounting, stock, campaigns and surveys, so that every order flows through end to end and is entered only once. We choose the platform that suits your business, whether Zoho Commerce, Shopify or WooCommerce.
In brief
E-commerce integration connects an online shop to your ERP, CRM, accounting and stock so that each order is entered once. Djtal, the operational AI specialist for Swiss companies, does this on Zoho Commerce, Shopify or WooCommerce, so orders, customers and stock move automatically through a single system.
Three platforms we work with · one shop running in production
Zoho Commerce
Shop in production
Shopify
Client projects delivered
WooCommerce
Client projects delivered
Les Huiles de Jil
Full-scope client · shop in production
What sets us apart
We hand over a shop connected to your existing tools. The shop feeds the CRM, accounting, stock, campaigns and analytics, and each of them feeds the shop in return. The data exists once, from basket to accounts.
Shop ↔ CRM
Unified customer profiles, fine-grained segmentation and qualified leads. Every order enriches the customer record, so sales and marketing work from the same picture.
Shop ↔ Accounting
Invoicing, payments and accounting reconciliation with no duplicate data entry. The books follow the shop continuously, and Swiss VAT at 8.1% is handled natively.
Shop ↔ Inventory
Stock levels kept consistent in real time, multi-site management, variants, composite items and barcodes. The stock shown online is the stock that leaves the warehouse.
Shop ↔ Satisfaction surveys
Automated post-purchase surveys, NPS measurement and customer comments fed straight into the customer profile.
Shop ↔ Email marketing and newsletters
Segmented email campaigns, follow-up sequences and dynamic coupons generated on the fly, all triggered by buying behaviour.
Shop ↔ Dashboards and indicators
Consolidated business indicators, performance tracking, behaviour analysis and forecasts. Your commercial decisions rest on one set of figures.
On the Les Huiles de Jil shop, an order updates stock and accounting without anyone re-keying a thing.
Platforms we work with
We deploy all three and have no commercial preference. The choice depends on your business and the tools you already run.
Zoho Commerce
We run the Les Huiles de Jil shop on it in production, integrated with the full Zoho One suite, and we work directly with the Zoho Commerce team.
Shopify
Delivered on client projects. Its strengths are front-end work, a large catalogue of third-party apps and internationalisation.
WooCommerce
Delivered on client projects. The right choice when the WordPress site already exists and you want to keep control of every detail.
Choosing the platform is the first strategic decision of the project. We make it together, based on business criteria.
Scope of our projects
Our projects cover the whole e-commerce scope, from catalogue to acquisition and from payment to analytics.
Featured case study
Les Huiles de Jil is an e-commerce shop in French-speaking Switzerland whose entire ecosystem we run: shop, CRM, accounting, inventory, email marketing, reporting and AI agents. The shop is linked to Djtal through its founder, which lets us prove each component in production.
On this shop we have put Zoho Commerce through its paces, working directly with the Zoho team (sales and back end). It is also where our first AI agents in production for e-commerce run. They enrich content, product descriptions and SEO metadata.
Running the shop every day shows us what each integration costs in time, where it can break and where users get stuck.
Pricing and model
excl. VAT · CHF 1,280/day · 8.1% Swiss VAT added
It depends on your technical environment and your priorities. If you already work in Zoho (CRM, Books, Inventory), Zoho Commerce integrates natively, with no connectors to build. If you need a sophisticated storefront or have an international requirement, Shopify is often the right answer. If your WordPress site already exists and runs well, WooCommerce remains a sound choice. Djtal spends 30 minutes talking it through with you and recommends the platform that fits your business.
A standalone shop creates silos. You enter each sale once in the shop, once in accounting, once in the CRM and once in stock. Every entry is a chance for an error, lost time and figures that drift apart. When the shop is connected to your ERP, the data travels once and feeds every system. The shop then gives you figures you can steer by.
Launching an online shop takes from a few weeks to a few months, depending on the scope. A simple Zoho Commerce shop with a catalogue, payment and accounting integration can be online in four to six weeks. A project with a full ERP, a B2B portal, carrier integrations and the migration of an existing catalogue takes longer. Djtal gives you a costed range after an initial conversation.
Yes, Djtal can take over an existing shop. It audits the current shop, identifies the friction points and draws up a plan to fix them. We can optimise what works, connect what is missing (CRM, accounting, stock), rework the SEO, or migrate to another platform when that makes sense.
Yes, on request. Djtal's priority remains your own shop, where the brand and the margin are built. Marketplaces (Galaxus, Amazon and others) are complementary channels that we can connect to your main shop to synchronise catalogue and stock.
Djtal relies on European hosting for the Zoho ecosystem (Zoho's European data centres), compliant with the GDPR and the Swiss FADP. We configure cookie consent, manage customer data and handle erasure requests. Compliance is part of the scope we deliver.
Launching a new shop, rebuilding the one you have, or connecting it to your ERP? In 30 minutes we scope the project around your catalogue and the tools you already run, and name the platform we would pick.
Do you need a brochure website before the shop? See website design and build with AI, with fixed-price packages and visibility on Google and in AI engines.
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